Vacancies

Business Analyst | Mobile Content | Century City

Our client (Century City) is an entertainment company, currently developing THE premier mobile content platform for Africa. Their mission? To deliver entertaining and informative content through interactive digital experiences. Their first product is a live-streamed mobile trivia game that has already taken the US market by storm. Players will answer trivia questions and earn big rewards. Our client has a well-funded and international founding team that has extensive experience scalling businesses across Africa and globally. There are currently looking for a Business Analyst.

Job description

As the Business Analyst, you will take on a variety of roles from game production to customer success to content management. Given the cross-functional nature of your role, you will work closely with the co-founders, community managers, and product team to improve the way our client designs and delivers mobile products for their customers.

What will you work on?

You will be responsible for creating amazing experiences - from game production to customer service. 

Specifically, you will:

Manage and curate content, working with creative writers across Nigeria, Kenya and South Africa to build a proprietary database 

Manage pre- and post-game production

Respond to and troubleshoot customer queries

Report on customer experience, providing critical insights to product team and leadership

In reward for your expertise:

You’ll be paid above market related salaries. 

You’ll be part of an innovative startup and will help our client build from the ground up, therefore room for promotion in the organisation will be huge. 

Enjoy a steep learning curve.

Open minded, flat structured culture where taking leadership is encouraged and your ideas are valued.

Contact us today and play a part in building communities and enhancing people’s lives – please send your CV to annie@anniemercer.co.za.

Requirements

• Experience with basic data analytics and database management
• Impeccable attention to detail (and excellent grammar!)
• Academic achievement, regardless of your degree

Category

Location

Century City, Cape Town

Available

Interested in this position?

If you feel you are a good fit for this role, kindly send your CV to info@anniemercer.co.za. In your email, please feel free to tell us why you are an excellent fit for the role and also include your current earnings and notice period. We look forward to chatting with you.