Brazilian Customer Care Support Representative

Our client in the iGaming industry is looking for Brazilian Customer Care Support Reps to join their team. This is a remote role, and you can be based anywhere across the globe – Cape Town, Bali or Timbuktoo. You will need a strong and stable internet connection, a laptop is provided upon commencement. We’re looking for someone truly passionate about customer care, a fast learner, heaps of personality and a great attitude. Casino experience is non-negotiable and the type of candidate we look for lives, eats and breathes online casino. In return our client offers an extremely competitive salary (Euros), a MacBook pro upon commencing work, fully comprehensive travel insurance for those who enjoy a Digital Nomad Lifestyle, fully paid for annual socials in exotic locations across the globe, and a dynamic team environment where the team are considered friends before random colleagues.

Job description

The role

 Take care of customers via email and live chat

Go the extra mile to make sure our customers are happy

Verify customer accounts processing payments

Credit Bonuses and Free Spins to players

Assisting in fraud and risk management

Take care of VIP Players



Fully fluent in Portuguese (Brazilian)
A humble person with personality
Min 2 years of experience in Casino Customer Support
A fast learner
A person that has his/her teammate’s backs just as they have yours
Someone with great communication skills
Someone that types like the keyboard is on fire
Someone with excellent English skills – written and spoken
A calm and stress-resistant personality




100% remote