Bulk Communications Technical Specialist | Gaming | Century City

We view our client as one of the top digital organisations in South Africa, who provide marketing and support services to millions of clients across the globe. They are based in very trendy and upmarket offices in Century City, Cape Town. A multi billion-dollar global giant in their field, they are able to attract the very best talent in South Africa, and retain them. They are currently looking for a Bulk Communications Technical Specialist to join their team.

Job description

Are you a multi-faceted communications expert looking for an opportunity? Are you a strategic thinker ready to use your technical skills to add value to our business? Do MX records, domains, delivery statuses and live monitoring excite you? Then this position is for you!

Duties will include, but not be limited to:

Responsible for developing, implementing, and managing an enterprise email and SMS marketing program and collaborating with team members to enhance communication journeys and marketing strategies

Domain and IP management

Optimise email and SMS delivery strategies

Manage email marketing process – HTML template management, list management and data pulls, set-up, testing, execution, reporting, and optimization

Leverages historical campaign results to guide future email messages and implements segmentation and behavioural marketing messages based on past email performance and marketing objectives

Understands communication projects for amongst others email and SMS from a technical point of view - serves as the main point of contact for data integration for multiple platforms and systems ensuring integrated program management and optimal use of third party programs and partnerships

Manages and develops email and SMS testing roadmap - continually optimizes, analyses and makes recommendations on improving email performance to include the following core metrics: open rate, CTR, engagement, etc

Responsible for the development, implementation, and reporting of email and SMS campaign performance and overall effectiveness

Analyses email and SMS campaign results and reports campaign performance, summarizes key insights, and offers recommendations

Partners with marketing and graphic design team(s) to create email creative materials, communication templates, content, promotions, and landing pages

Stays current with best practices, strategies, and industry standards related to email - ensures best practices through email compliance and spam regulation (CAN/SPAM) and shares email program insights and recommendations with marketing managers and colleagues

Recommends updates from both an infrastructure and provider perspective if and when need be and liaises with appropriate business parties to get buy-in and facilitate integration

Coordinate and monitor the maintenance, integrity, and security of several databases

Responsible for the mentorship and development of the team’s technical skills 

Even the most experienced talent should have the opportunity to expand and improve their skill sets in many advanced areas of knowledge at this employer.   

If you have the right attitude and right aptitude, we can assure you that room for growth at this employer is unprecedented.  

They firmly believe in staying up to date with latest technologies, so you’ll be working with the latest tech at international standards.  

Whilst this is a very modern and fast paced organisation, the atmosphere is also relaxed.  Leave those suits and ties at home, but please wear something. 

Our client doesn’t believe that sitting in traffic for hours each day is necessary so working hours are flexible, with core working hours between 9am and 4pm.   

To keep you healthy, stress free, and happy – they provide nutritious meals (free of course), serve cappuccinos from their coffee bar, provide free access to the gym, and of course there are free massages from their wellness therapist when you need it the most.  

Our client is able to pay top dollar to attract and retain top talent in South Africa and offer excellent end of year bonuses based on company and individual performance. The company is outperforming though, so for now, the rest is up to you.

Work hard and play hard?  Head on down to the bar every Friday afternoon, try your hand at Poker on Thursday evenings, enjoy regular team building events such as white river rafting, and so much more. 

Most of all they have created a culture second to none.  Small on egos; big on energy.  Possibly the most employee centric client we’ve come across.  Ever.

If you meet with our requirements and think you could be a match then you’ll want to pop your CV to  


• A minimum of four years’ experience in product marketing/email marketing
• Knowledge and ability to use ExactTarget, Microsoft Excel, Word and PowerPoint
• Knowledge/understanding of responsive design
• Excellent written and verbal communication skills
• Proven track record of achievements in dramatically improving email marketing performance against both delivery and revenue targets
• Proven track record of achievements in dramatically improving email and SMS marketing performance against both delivery and revenue targets
• A background in Information Technology advantageous
• Adept at HTML and CSS coding for emails advantageous
• Good understanding of Databases, Database Concepts, SQL and Segmentation advantageous
• Knowledge and experience in other social media platforms and additional marketing channels advantageous



Century City, Cape Town


Interested in this position?

If you feel you are a good fit for this role, kindly send your CV to In your email, please feel free to tell us why you are an excellent fit for the role and also include your current earnings and notice period. We look forward to chatting with you.

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