Engineering Team Lead (Customer Service)

Our client is a leading South African retailer. They’re young and dynamic company, continually on the lookout for smart, creative, had-working people to join their team. Salaries are market related, they offer a great work environment, and a promise you won’t be bored as long as you’re ready for a challenge and want to build something great. They have offices in Cape Town, Stellenbosch and Johannesburg. Their mission? To be the leading e-commerce company in Africa. They are currently on the lookout for an Engineering Team Lead (Customer Service). You need to be strong in both root cause analysis and driving to action – in other words, you need to be a thinker and a doer, and doing doesn’t happen only during work hours...You need to be passionate about the potential of e-commerce and delivering a world-class customer experience. And, because our client operates in a fast-growing, quick-moving environment, they’re looking for someone who is entrepreneurial, thrives under change, and always looks for solutions to do something better and faster. The position reports to the Engineering Director (Business Systems)

Job description

Experienced software development team lead to join a versatile and creative IT management team.  As the development lead you will lead a co-located group of developers and testers constantly striving for quality solutions that are delivered on time, within budget and scope, and drive a culture of quality and personal accountability.

You will need a strong understanding of large-scale e-commerce platform development, have experience building RESTful web applications and an appreciation of the technical challenges developers face. 

You will be from a development background and have a good understanding of architectural practices. You will be an advocate of Agile engineering practices and you will have prior line management experience with a track record of keeping highly skilled developers motivated.

You will be an advocate of Agile engineering practices and you will have prior line management experience with a track record of keeping highly skilled developers motivated.

Successfully launch new products quickly as well as manage a large existing code base.

This is a hands-on role: you should expect to spend at least 50% of your time writing code, or working with others on your team directly contributing to the production of code.  

The other 50% of your time will be split between architectural and strategic planning with peers and senior developers and the day-to-day people management and development required of a high-performing and successful team.



Qualifications & Experience:

Degree in Computer Science (or equivalent experience)
Post graduate degree preferred
Experience leading a team technically, with a focus on a very high quality output
Experience mentoring and developing technical teams
Experience working within an Agile and DevOps team, and an advocate of that culture
Excellent problem-solving skills
Experience developing Python in a test-driven environment (and/or at least in one of the following - Java, C, C++)
Solid Web and Front-end Development experience including knowledge of HTML, CSS and JavaScript and related libraries (React, Angular, Backbone)
Good SQL and MySQL experience in a high-load environment
Significant technical experience and a proven track record of architectural ownership and understanding.
A thorough understanding of computer science fundamentals, including object-oriented design and data structures and algorithms
Experience in developing distributed, high transactional and available systems
Technical Skills and Knowledge:
Experience with and an understanding of line management responsibility for a technical team
Experience developing software for a highly-transactional retail online platform
A thorough understanding of software engineering practices and best practices, including Agile software development, source code control systems and the use of software IDEs and development and testing tools.
An understanding of software deployment tools, deployment processes and best practices
Experience working with no-SQL data stores like Mongo/Redis etc
Experience working with the AWS and/or Azure platforms
Experience with building Restful API web services




Cape Town, City Centre


ASAP, will wait for the right candidate