Vacancies

Presales (mobile / telco

Our client is a leading provider of mobile telecommunications services & solutions for evolving mobile network operators. Established 15 years ago, they have been providing world-class signalling, innovative credit distribution and advanced mobile bundle creation, orchestration, provisioning and?benefit management solutions to mobile operators, in over 40 countries, with more than 250 million network subscriber end-users. They have developed a reputation for providing high performance, robust and elegant solutions. Their mobile telecommunication solutions address mobile operator needs helping to grow their network data monetisation offering, increasing margins, enticing new mobile subscribers and reducing subscriber churn.

Job description

The successful candidate will be responsible for the following:

Searching for new clients who might benefit from company products or services and maximising customer potential in designated regions;

Travelling to visit potential clients; 

Developing and growing long-term relationships with customers; 

Managing relations with software architects, developers, operational personnel and technology leadership (CTO, CIO, Directors etc.) within prospect organizations; 

Managing and interpreting customer requirements – speaking with clients to understand, anticipate and meet their needs;

Assessing the product fit to the customer’s architecture and needs;

Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;

Calculating client quotations;

Offering after-sales support services; 

Administering client accounts;

Analysing costs and sales;

Preparing reports for management;

Recording and maintaining client contact data;

Coordinating sales projects;

Supporting marketing activities by attending trade shows, conferences and other marketing events;

Making technical presentations and demonstrating how a product meets client needs;

Providing pre-sales technical assistance and product education; 

Liaising with other members of staff and other technical experts; 

Solving client problems;

Helping in the design of custom-made products;

Providing training and producing support material for other members of the sales team;

Involvement in the completion of technical questions on RFPs and ensuring that the technology is positioned well within the consuming organization; 

Providing feedback on product features and priorities to marketing, the Product management and core-engineering team;

Engaging on post-sale accounts to help them get to deployment and launch.

 

Requirements

Skills and capabilities:

A passion for selling and interacting with customers to meet their needs.
Excellent written and oral communications with good presentation skills.
Highly organised and punctual.
Accountability and a strong customer service ethos are essential prerequisites for this critical role.
An ability to achieve results while operating independently with minimal guidance is a must.
Good handle on selling approaches, documentation and presentation of new technical concepts effectively to core Engineers and Engineering Management alike.
Ability to connect use of a technology to customer economic benefit.

Requirements

A bachelor’s degree in Computer Science, Engineering or similar qualification is required
Experience in the telecommunications industry would be beneficial
The role will demand a well-rounded individual with an impressive technical foundation as well as a proven history of successful interaction with customers in a marketing and selling context.
The ability to unearth, analyse and document client requirements.
Deep knowledge of GSM technologies will be weighted more heavily than selling experience in the hiring decision since the Technical Sales Engineer needs to be able to operate independently within operator environments.
Expertise with crafting, developing and deploying value added service solutions in the telecommunications environment.
Extensive experience in enterprise application deployment architectures, environments and concerns (scalability, performance, availability, reliability, security etc.)
SS7 and IP networking knowledge considered a plus.

Category

Telco

Location

Remote - anywhere

Available

ASAP, will wait for the right candidate