Senior Business Analyst | Gaming | Century City

We view our client as one of the top digital organisations in South Africa, who provide marketing and support services to millions of clients across the globe. They are based in very trendy and upmarket offices in Century City, Cape Town. A multi billion-dollar global giant in their field, they are able to attract the very best talent in South Africa, and retain them. They are currently looking for a Senior Business Analyst to join their team.

Job description

Product Development creates and innovates the software needed to run our client’s global online B2C gaming operations, including systems for Customer Service, Marketing, CRM, brand website development, DWH/BI, web analytics and the supporting frameworks and tools for one of the largest global online gaming groups.

Their dynamic environment is fast paced, using Agile and self-organising principles for their teams to deliver the highest quality new products.

You will be responsible for the end-to-end responsibilities within the Business Analyst framework, from facilitating workshops and requirements gathering through to documentation.

You will work with relevant stakeholders including, but not limited to, Business Representatives, Product Owners and Architects to define and elicit requirements aligned with the AS-IS implementation in order to get to the TO-BE target state.

You will be expected to work in a fast-paced environment where the teams deliver in an agile way. Thus, your documentation methods must align to this.  The emphasis is on lean, high quality documentation with repeatability in mind.

Duties include, but not limited to:

Requirements gathering

Facilitate requirements gathering workshops with the Business

Elicit requirements using a variety of tools and techniques based on the scenario

Collaborate with internal and external stakeholders to analyse information needs, functional requirements and business processes

Requirements documentation

Produce requirements documentation using an appropriate tool

Produce requirements documentation in an agile format to suit the pace of the Business

Thorough knowledge of documentation methods, processes and best practices as described in the BABOK

Requirements vision

Understand the commercial importance of changes or new features

Drive and challenge Business Units on their assumptions of how they will successfully execute their plans

Review and improve existing processes

Career development

Mentor / facilitate personal growth of others

Seek mentorship and own personal growthGeneral

Assist with product/system/process documentation to support the Business, Developers and QA

Serve as the intermediary between the Business and the Software Development Team

Ability to work across multiple projects and backlogs

Understand the impact of the change within the broader context

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Even the most experienced talent should have the opportunity to expand and improve their skill sets in many advanced areas of knowledge at this employer.   

If you have the right attitude and right aptitude, we can assure you that room for growth at this employer is unprecedented.  

They firmly believe in staying up to date with latest technologies, so you’ll be working with the latest tech at international standards.  

Whilst this is a very modern and fast paced organisation, the atmosphere is also relaxed.  Leave those suits and ties at home, but please wear something. 

Our client doesn’t believe that sitting in traffic for hours each day is necessary so working hours are flexible, with core working hours between 9am and 4pm.   

To keep you healthy, stress free, and happy – they provide nutritious meals (free of course), serve cappuccinos from their coffee bar, provide free access to the gym, and of course there are free massages from their wellness therapist when you need it the most.  

Our client is able to pay top dollar to attract and retain top talent in South Africa and offer excellent end of year bonuses based on company and individual performance.  The company is outperforming though, so for now, the rest is up to you.

Work hard and play hard?  Head on down to the bar every Friday afternoon, try your hand at Poker on Thursday evenings, enjoy regular team building events such as white river rafting, and so much more. 

Most of all they have created a culture second to none.  Small on egos; big on energy.  Possibly the most employee centric client we’ve come across.  Ever.

If you meet with our requirements and think you could be a match then you’ll want to pop your CV to  


• Matric
• National IT Diploma OR Undergrad IT Degree
• Business Analysis Certificate or Diploma

Experience in the following

• Minimum previous experience of 3 -5 years as an Intermediate Business Analyst role in an IT environment
• Have worked in an agile environment using delivery methods such as SCRUM or Kanban
• BABOK Certified advantageous
• Agile training advantageous



Century City, Cape Town


Interested in this position?

If you feel you are a good fit for this role, kindly send your CV to In your email, please feel free to tell us why you are an excellent fit for the role and also include your current earnings and notice period. We look forward to chatting with you.

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