Vacancies

Technical Account Manager | Digital Marketing | Salt River

Our client is a multi-award winning digital agency with offices in 11 different locations in the globe. They employ the very best talent globally, have complex and fun projects, as well as A-list clients across locally and internationally. They are looking for a Technical Account Manager to join their publishing team, duties as follows:

Job description

Maximize business growth by ensuring high adoption and usage of the Ad Manager 360 in the market

Be the primary day-to-day technical contact for our client base, providing prompt, professional consultative support and service to ensure a high level of customer satisfaction

Partner with the Business Development and Account Management teams to scope and collect client requirements, provide guidance on best practices, and apply technology and product knowledge to address customer's business and technology needs

Collaborate with internal and external technical and developer teams to drive communication, prioritization, analysis, and resolution of customer challenges and issues

Maintain industry, Google product, and customer knowledge to provide successful ad management operational and technical consultation. Lead or contribute to projects that increase operational efficiency

Our clients operates in an Agile environment, offer outstanding product training, are firm believers in career development, have flexible working hours and are based in trendy offices in Salt River.  

 

Become part of this vibrant, diverse and inclusive workplace today by emailing your latest cv to info@anniemercer.co.za  

Requirements

• Tertiary qualification or equivalent practical experience
• Experience with client-side web technologies, HTML, CSS, Flash, and JavaScript
• 3 to 4 years in a client support, technical related role
• Publisher Ad Server experience essential (ideally AM360)
• Exceptional Advanced level of MS Excel knowledge, including pivot tables, charts and formulae
• Strong numeracy including capability with formulas
• Proven presentation and PowerPoint skills
• Ability to manage teams outside of their expertise

Category

Location

Salt River

Available

Interested in this position?

If you feel you are a good fit for this role, kindly send your CV to info@anniemercer.co.za. In your email, please feel free to tell us why you are an excellent fit for the role and also include your current earnings and notice period. We look forward to chatting with you.